Aged Care Leadership Course Expression of Interest

Aged Care Leadership Course - Expression of Interest


Thank you for taking the time to complete our Aged Care Leadership Participant Request form for Organisations.  The reason we would like you to complete this form is that in order to apply for funding from Skills Tasmania for current and future leaders in the Aged Care Sector in Tasmania, we will need evidence from Aged Care Sector organisations of their training requirements, including names of potential participants.  Completing this form will also help us understand your staff training requirements.


The Aged Care Capability Framework and Aged Care Quality Standards

Both the BSB40520 – Certificate IV in Leadership and Management and the BSB50420 – Diploma of Leadership and Management map well to the Australian Aged Care Leadership Capability Framework which describes the knowledge, skills and abilities that underpin such leadership and that are commonly required by leaders across Aged Care.  We have focused our assessments on helping participants learn the skills required by the framework.

We have also spent considerable time including references to the The Aged Care Quality Standards (Quality Standards)  so that participants understand how the standards govern and impact their day to day working life.  Participants in both programs will be required to regularly relate their understanding back to the standards to ensure that they understand the link between what they are learning, how they operate in the workplace and the requirements of the standards.


This is an expression of interest in a possible course

Please note that we have NOT applied for funding for this course as yet.  We CANNOT GUARANTEE that we will receive funding to run this course.  By completing this form, you are registering your interest in having one or more of your staff attend a leadership course in 2021.  This form is not an enrolment application.


Team Leaders - Selected units from the BSB40520 Certificate IV in Leadership and Management

The BSB40520 Certificate IV in Leadership and Management is designed for team leaders and frontline managers.  These leaders provide an essential link between senior management and employees, often being required to implement organisational policies in a practical and meaningful way for staff.  Participants undertaking this qualification will be leading, guiding and supporting their team including organisation and monitoring their team.


Why aren't we doing the full Certificate IV?

We have chosen to deliver a maximum of 6 units of competence per course to better support those working in the Aged Care Sector.  Our experience is that participants from the sector often have very busy work schedules, so our approach allows them to better balance their education, work and personal life time commitments.
If you are recommending staff attend a Team Leader’s course, they will be undertaking six (6) units from the BSB40520 Certificate IV in Leadership and ManagementPlease note that in order to obtain the full BSB40520 – Certificate IV in Leadership and Management , participants need to complete 12 units of competence, not just these 6. Ideally, we will apply for further funding in the next round to complete the Certificate IV, but this is not guaranteed.

Career Pathways

There are a number of career pathways for those that complete the full  BSB40520 – Certificate IV in Leadership and Management .   These could include (among others)
  • Team leader in a range of industries
  • Retail manager
  • Leading Hand
  • Sales Team Coordinator

Senior Leaders - Selected units from the BSB50420 Diploma of Leadership and Management

The BSB50420 – Diploma of Leadership and Management  is a widely focused course, suited to many different vocations, and is designed particularly for people wanting to upskill in a number of leadership and management areas. It is designed specifically for supervisors or middle managers that have some involvement with developing and implementing policy, responsibility for a team of people, as well as those who participate in operational planning and are involved in change management.

Why aren't we doing the full diploma?

We have chosen to deliver a maximum of 6 units of competence per course to better support those working in the Aged Care Sector.  Our experience is that participants from the sector often have very busy work schedules, so our approach allows them to better balance their education, work and personal life time commitments.
If you are recommending staff attend a Senior Leader’s course, they will be undertaking six (6) units from the BSB50420 – Diploma of Leadership and ManagementPlease note that in order to obtain the full BSB50420 – Diploma of Leadership and Management, participants need to complete 12 units of competence, not just these 6. Ideally, we will apply for further funding in the next round to complete the diploma, but this is not guaranteed.

Career Pathways

There are a number of career pathways for those that complete the full BSB50420 – Diploma of Leadership and Management, particularly in the Aged Care Services Sector.   These could include (among others)
  • Team leader
  • Service Manager
  • Business Development Manager
  • Training Manager
  • Senior Manager

Prioritising Your Training Needs

The form below will ask you to identify areas of priority for staff training. Please choose your three (3) main priorities (or areas of need) for staff training from the three selection fields below.

Why are we asking this of you?

Identifying your areas of priority will help us better understand your needs and align those priorities with units of competence from either the BSB45020 Certificate IV in Leadership or the BSB50420 – Diploma of Leadership and Management, depending on the operational level your chosen staff are working at – or, in the case of future leaders, you want them to be working at.

Advising us of another training priority

There is also an opportunity for you to identify “other” training areas as priorities. If you say yes to this question, another field will appear allowing you to provide additional information. If you provide additional training priority areas, please let us know whether these are a first, second or third priority as part of your response. This will help us understand where your “other” need fits into your hierarchy of staff training needs.

Please note that we are limited in what we can offer to units listed in either the BSB50420 Diploma of Leadership and Management or the BSB40520 Certificate IV in Leadership and Management. The broad categories that we can cover relate to leading teams, customer service, managing performance, financial management, compliance, emotional intelligence, personal development and a few others.

Possible Course Structure and Post Workshop Commitments

It is anticipated that the course would be delivered through a combination of face to face workshops every 6 weeks and one (1) to two (2) Zoom (or Teams) meetings in between workshops.    Workshops will focus on a combination of theory and the practical application of theory in the workplace.  Zoom meetings will focus on linking the assessments to participant workplace roles and assessment review and support.

There will be a time commitment over and above attending workshops in this course.  It is expected that participants will complete the assessments away from the workshop, either in their workplace or in their own time, depending on your arrangement with your staff.

It is a condition of participation in the course that organisations will provide sufficient support for their staff members to be able to complete assessments.  Assesment completion times will vary depending on the course chosen, but participants should allocate at least 2 additional days for each workshop in order to complete assessments.

Your Organisational Responsibility

This course involves a “shared responsibility” between GlobalNet Academy, as the Registered Training Organisation, your staff member as the participant, and you, as the employer. As a Training Organisation, we will be responsible to ensure that we provide a high quality training experience. Your staff member will have a responsibility to attend workshops AND to complete their assessments. Your responsibility, as the employer, will to provide your staff with opportunities to practice what they are learning in the workplace.

This may mean that you provide opportunities for staff to “step up” into a leadership position from time to time and/or to participant in workplace activities that they would not ordinarly participate in, in order to be able to complete assessments. For example, it may mean that your staff member is involved in conducting a performance review in order to fulfill the requirements of a unit focused on managing performance.

Choosing the right course level

The form will ask you to identify staff members that you feel would benefit from Leadership and Management training. This course is suitable for BOTH current leaders AND future leaders. It is very important that you allocate staff to the operational level that they are operating at OR you want them to be operating at.

Team Leader


The team leader course would be most appropriate for employees who work at an operational level and manage small teams (teams ranging in number from 3 to 11 for example) OR for those people you would like to start managing small teams.

Team Leaders are responsible for the implementation of policies and procedures and to ensure that staff are performing well, ensuring effective communication between team members, role modelling effective leadership and management behaviours, runnings meetings and managing their own work.

Team Leaders, for the purposes of this course, are NOT responsible for developing or having input into the development of policy.

Senior Leader


Senior leaders are responsible for supervising team leaders and developing and implementing policies and procedures.

Employees working at this level operate at an operational level but do have some strategic responsibiliites (such as design or having input into policy development).

Senior Leaders, for the purposes of this course, HAVE some responsibility for developing or having input into the development of policy.


Please complete the form below