BSB50420 Diploma of Leadership and Management

Leadership for Managers

75% of people quit their job to get away from their manager at some point in their career. Having a bad manager is bad for everyone: employees feel miserable and quit, and businesses sacrifice their only real long term competitive advantage: good, capable people.

We’ll help you build a truly sustainable competitive advantage. Working closely with you and your team, we’ll help you build and develop a solid skill base in:

– Setting targets

– Communicating effectively

– Motivating and engaging others

– Setting accountabilities managing performance

– Managing emotions

– Problem solving

– Critical thinking

– Managing conflict

– Developing & executing plans

– and much more.

Today, your people are the only source of competitive advantage left to you ...

of Chief Executive Officers said developing the next generation of leaders is their top challenge
1 %
of Millennials are concerned that their workplace does not develop their leadership skills.
1 %
of people quit their job to get away from bad managers at some point in their career.
1 %

We cluster the units in the BSB50420 Diploma of Leadership and Management together, making the training and assessment process more relevant, less repetitive, and less time-consuming,.

Targeted training in skills your business actually needs!

Want only the training you need?  We get it!

Don’t have your staff spend time in training they don’t need.  Let us use their existing skills AND then target training to areas where you need it most.

How? you ask...

We’ll invest time at the start of the program to understand what skills your people already have.  That way, we can focus on the training in the skills you actually need as a business.

Wherever we can, we’ll use leaders’ existing skills and knowledge as evidence of their competence.

For businesses that have 10 employees or more participating, where you have problems or skill gaps, we’ll run short workshops on those skill gaps to develop the skills you need in your business.

Targeted, just-in-time micro workshops on critical leadership and management skills tailored to your business needs.

Your business gets the training it needs, and your staff don’t waste time attending workshops they don’t need to.

Find our more about how this can work for your business.

training tailored to you Modules & Requirements

  • Managing Me
  • MODULE REQUIREMENTS

    To successfully complete this module, your leaders need to demonstrate that they can identify and appreciate the impact of Emotional Intelligence (EQ) in the workplace and the role it plays in increasing productivity and reducing conflict.

    They need to be able to show that they can develop and use their own EQ and help to develop the emotional intelligence of others. 

    In addition, they need be able to manage their own professional development in the workplace, as well as facilitate the formal and informal development of others.

    If your leaders can learn how to better manage emotions in your workplace, bring the best out in others, and develop resiliance in their team, you are much more likely to be able to insulate yourself against future skill shortages!

    NEED SUPPORT IN THESE AREAS?

    We can facilitate training for your team in:

    – Managing emotions.

    – Reducing conflict with others.

    – Improving creativity by harnessing differences.

    – Setting and achieving objectives and KPIs.

    – Listening and communicating better.

    – Coaching and mentoring others.

    MODULE UNITS

    – BSBPEF502 – Develop and use emotional intelligence (core)

    – BSBPEF501 – Manage personal and professional development (elective)

  • Managing Communications
  • MODULE REQUIREMENTS

    To successfully complete this module, your leaders need to demonstrate that they can communicate and negotiate effectively with others. They also need to show that they can use critical thinking skills and help others do the same, resolve communication problems, hold themselves and others accountable, have difficult conversations, run effective meetings/huddles and communicate better with clients and suppliers will dramatically improve the ability of your teams to work together. Your leaders need to be able to listen well and to be able to articulate important matters clearly and succinctly.  The more you build your workforce’s ability to engage in effective communication, the more successful they will be and the less detrimental conflict the workplace will experience.

    NEED SUPPORT IN THIS AREA?

    We can facilitate training that helps your leaders and their teams:

    – Listen better and adapt their communication to different contexts.

    – Negotiate better with others.

    – Be better prepared and run more effective meetings and presentations. 

    – Develop others and help them develop critical thinking skills.

    MODULE UNITS

    • BSBCMM511 – Communicate with influence (core)
    • BSBTWK503 – Manage meetings (elective)
    • BSBCRT511 – Develop critical thinking in others (core)
  • Managing Teams
  • MODULE OVERVIEW

    To successfully complete this module, your leaders need to demonstrate that they can build a positive working environment and team culture.

    This will include setting accountabilities for themselves and others and ensuring that targets are understood and monitored.

    They also need to be able to implement workplace policies and procedures and develop and use strategies that help team members feel included and engaged.

    In addition, they need to demonstrate that they can give and receive effective feedback from others, an often overlooked but crucial skill for any manager. 

    NEED SUPPORT IN THESE AREAS?

    We can facilitate training for your team in:

    – Setting objectives, measures and KPIs.

    – Communicating performance requirements to others.

    – Giving and receiving feedback.

    – Overcoming challenges and difficulties in workplace relationships.

    MODULE UNITS

    • BSBTWK502 – Manage team effectiveness (core)
    • BSBLDR523 – Lead and manage effective workplace relationships (core)
  • Managing Performance
  • MODULE OVERVIEW

    To successfully complete this module, your leaders need to demonstrate that they can manage the performance of their team and the individuals in it. 

    This means they will need to show how they manage the performance of their team by allocating tasks appropriately, ensuring accountabilities are monitored regularly, providing support where it’s needed, and reinforcing excellence through positive feedback and recognition.

    They also need to demonstrate that they can have difficult conversations which are respectful, empathetic and assertive.

     

    NEED SUPPORT IN THESE AREAS?

    We can facilitate training for your team in:

    – Managing performance.

    – Allocate work and tasks effectively.

    – Setting objectives, measures and KPIs.

    – Reinforcing excellence and supporting others.

    – Giving effective feedback.

    – Managing difficult conversations.

    – Adapting communication to suit your audience and context.

    MODULE UNITS

    • BSBLDR522 – Manage people performance (elective)
    • BSBCMM412 – Lead difficult conversations (elective)
  • Managing Operations
  • MODULE OVERVIEW

    To successfully complete this module, your leaders need to demonstrate that they can develop and implement operational plans that reflect the direction and needs of the business.

    They will also need to show how they can build on your existing continous improvement (CI) processes to capture opportunities for improvement when they occur.

    Lastly, leaders will need to demonstrate that they are able to support your business through disruptive events (such as Covid-19, emergencies, staffing crisis or other disruptive events) that may effect their department or area.

    NEED SUPPORT IN THESE AREAS?

    We can facilitate training for your team in:

    – Managing workplace operational plans.

    – Developing and implementing continuous improvement processes and practices.

    – Identifying risks related to disruptive events and planning for and mitigating these as much as possible.

    MODULE UNITS

    • BSBOPS502 – Manage business operational plans (core)
    • BSBSTR502 – Facilitate continuous improvement (elective)
    • BSBOPS407X – Support organisational response to disruption (elective)

MODULE REQUIREMENTS

To successfully complete this module, your leaders need to demonstrate that they can identify and appreciate the impact of Emotional Intelligence (EQ) in the workplace and the role it plays in increasing productivity and reducing conflict.

They need to be able to show that they can develop and use their own EQ and help to develop the emotional intelligence of others. 

In addition, they need be able to manage their own professional development in the workplace, as well as facilitate the formal and informal development of others.

If your leaders can learn how to better manage emotions in your workplace, bring the best out in others, and develop resiliance in their team, you are much more likely to be able to insulate yourself against future skill shortages!

NEED SUPPORT IN THESE AREAS?

We can facilitate training for your team in:

– Managing emotions.

– Reducing conflict with others.

– Improving creativity by harnessing differences.

– Setting and achieving objectives and KPIs.

– Listening and communicating better.

– Coaching and mentoring others.

MODULE UNITS

– BSBPEF502 – Develop and use emotional intelligence (core)

– BSBPEF501 – Manage personal and professional development (elective)

MODULE REQUIREMENTS

To successfully complete this module, your leaders need to demonstrate that they can communicate and negotiate effectively with others. They also need to show that they can use critical thinking skills and help others do the same, resolve communication problems, hold themselves and others accountable, have difficult conversations, run effective meetings/huddles and communicate better with clients and suppliers will dramatically improve the ability of your teams to work together. Your leaders need to be able to listen well and to be able to articulate important matters clearly and succinctly.  The more you build your workforce’s ability to engage in effective communication, the more successful they will be and the less detrimental conflict the workplace will experience.

NEED SUPPORT IN THIS AREA?

We can facilitate training that helps your leaders and their teams:

– Listen better and adapt their communication to different contexts.

– Negotiate better with others.

– Be better prepared and run more effective meetings and presentations. 

– Develop others and help them develop critical thinking skills.

MODULE UNITS

  • BSBCMM511 – Communicate with influence (core)
  • BSBTWK503 – Manage meetings (elective)
  • BSBCRT511 – Develop critical thinking in others (core)

MODULE OVERVIEW

To successfully complete this module, your leaders need to demonstrate that they can build a positive working environment and team culture.

This will include setting accountabilities for themselves and others and ensuring that targets are understood and monitored.

They also need to be able to implement workplace policies and procedures and develop and use strategies that help team members feel included and engaged.

In addition, they need to demonstrate that they can give and receive effective feedback from others, an often overlooked but crucial skill for any manager. 

NEED SUPPORT IN THESE AREAS?

We can facilitate training for your team in:

– Setting objectives, measures and KPIs.

– Communicating performance requirements to others.

– Giving and receiving feedback.

– Overcoming challenges and difficulties in workplace relationships.

MODULE UNITS

  • BSBTWK502 – Manage team effectiveness (core)
  • BSBLDR523 – Lead and manage effective workplace relationships (core)

MODULE OVERVIEW

To successfully complete this module, your leaders need to demonstrate that they can manage the performance of their team and the individuals in it. 

This means they will need to show how they manage the performance of their team by allocating tasks appropriately, ensuring accountabilities are monitored regularly, providing support where it’s needed, and reinforcing excellence through positive feedback and recognition.

They also need to demonstrate that they can have difficult conversations which are respectful, empathetic and assertive.

 

NEED SUPPORT IN THESE AREAS?

We can facilitate training for your team in:

– Managing performance.

– Allocate work and tasks effectively.

– Setting objectives, measures and KPIs.

– Reinforcing excellence and supporting others.

– Giving effective feedback.

– Managing difficult conversations.

– Adapting communication to suit your audience and context.

MODULE UNITS

  • BSBLDR522 – Manage people performance (elective)
  • BSBCMM412 – Lead difficult conversations (elective)

MODULE OVERVIEW

To successfully complete this module, your leaders need to demonstrate that they can develop and implement operational plans that reflect the direction and needs of the business.

They will also need to show how they can build on your existing continous improvement (CI) processes to capture opportunities for improvement when they occur.

Lastly, leaders will need to demonstrate that they are able to support your business through disruptive events (such as Covid-19, emergencies, staffing crisis or other disruptive events) that may effect their department or area.

NEED SUPPORT IN THESE AREAS?

We can facilitate training for your team in:

– Managing workplace operational plans.

– Developing and implementing continuous improvement processes and practices.

– Identifying risks related to disruptive events and planning for and mitigating these as much as possible.

MODULE UNITS

  • BSBOPS502 – Manage business operational plans (core)
  • BSBSTR502 – Facilitate continuous improvement (elective)
  • BSBOPS407X – Support organisational response to disruption (elective)

The fine print Entry, Costs and Other Information

Click on each of the headings below to read more about our BSB50420 Diploma of Leadership and Management qualification.  Of course, if you have any questions, you are welcome to call or email us using the details at the bottom of the page, or just send us a message using the form on our contact page.

Qualification pre-requisites

– Leaders entering the qualification must have a minimum of 12 years of schooling, or a Certificate IV level qualification.

Work pre-requisites

– They must have at least 4 years work experience.

– Leaders must be supervising or managing others, or be aspiring leaders who will be given opportunities to do these things in the near future.

Age pre-requisites

– Leaders must be over the age of 18.

Language pre-requisites

– They must have a professional working proficiency in English, in both speaking and writing.

Numeracy pre-requisites

– Leaders must be sufficiently numerate to read and interpret basic budget reports, work out percentages, and do other similar calculations.

Technology proficiency

– They must be able to access and use desktop and mobile technology to communicate with others in the workplace, create business documents, and use email for work purposes.

Pathways

– Leaders can continue developing their skills and career after the completion of this qualification by progressing towards an Advanced Diploma qualification at another institution or seeking entrance to a Bachelor’s degree at a University.

Our BSB50420 Diploma of Leadership and Managment qualification is for those who supervise or manage others, and aspiring leaders who will be given opportunities to do these things in the near future.

Diploma level leaders need to be undertaking activities that require them to work unsupervised, work within a team, manage or supervise the work of others and hold them accountable. 

Amongst other things, their responsibilities would include developing themselves and others professionally,  resolving problems in their team (or escalating issues they can’t resolve), communicating and liaising important information between staff and more senior management, tracking and reporting performance, and providing effective leadership to those that report to them.

In addition, Diploma level leaders are ideally starting to have some input into policies and procedures, although this is not critical to them achieving the qualification. 

This qualification may attract funding support.

 

Return on Investment

Take a look out our Return on Investment Calculator to find out why investing in leadership development is good for business.

Subsidised

See our incentives tab for information about subsidised training.

– $500 Employer “Gap” Fee.  This is our administration fee.

– $3068 Subsidy payment from the Tasmanian Government.

= Total Course Fee: $3558

Full Fee

Total Course Fee: $3558

– This includes a $500 administration fee.

– Payable in 5 equal instalments.

Refunds and cooling off.

See our Refund policy for details on refunds and cooling off periods.

This course will require leaders to submit evidence of work they have done as part of their job, as well as answer written theory questions.

– We will provide guidance of what types of evidence is required to be submitted in order to pass through our Student Portal.

– We will also provide leaders with access to online resources so they can answer the written questions.

– Leaders can complete each of the modules at their own pace, but must complete the entire qualification within a maximum of 2 years.

– We will provide leaders with support via email and telephone. 

– We will also observe leaders in their workplace and conduct interviews with them.

Please refer to our Policies and Procedures page for our policies on refunds, assessment, privacy and other important information leaders should know before applying for a course with GlobalNet Academy.