Having Challenging

About The Course

This one-day short course teaches participants how to engage in challenging conversations effectively and confidently. Participants will learn how to handle these types of discussions to get the greatest results while preserving good working relationships. We will explore the stages of a challenging conversation, including how to prepare, plan, carry out, and follow up a challenging conversation. Participants will learn how to practise and improve their conversational abilities by putting them into practice.

One Day


Face to Face

Target Audience

This course is suitable for team leaders, supervisors and staff in the private, public and non-profit sectors who need to manage the performance of others and are required to have challenging conversations from time to time.

Workshop Highlights

Workshop Outcomes


Learn how to better overcome your own resistance to having challenging conversations


Learn how to manage conflict and strong emotions in challenging conversations


Learn how to prepare for and follow up after a challenging conversation

What will happen when you submit your expression of interest?

If you have any questions about this process, or if something breaks (such as you don’t receive one of the emails that we mention above), please reach out to us at team@globalnetacademy.edu.au so we can help

Register Your Interest