This one-day short course teaches participants how to engage in more effective communication. We explore communicating frameworks, methods, tools and techniques to help you communicate more effectively. You will learn how to adopt communication models and styles that encourage improved team input as well as how to report and present information in a clear and concise manner. Additionally, we’ll explore active listening, body language, and how to give and receive feedback.
This course is suitable for anyone who wants to improve their communication abilities in a workplace context.
Learn how to create communication strategies to achieve better workplace outcomes
Learn how to better recognise the communication preference of others
Learn how to better adapt your communication to different contexts