Developing leaders and teams in Aged Care

Developing Leaders and Teams in Aged Care


GlobalNet Academy and its partners in the Aged Care sector are delivering and implementing a set of highly impactful leadership workshops to selected leaders. The workshops will be practical and relevant with a focus on understanding principles and applying techniques and practices into your role in the workplace.


You will qualify if you meet all of the following criteria:

  1. You work in the Aged Care sector.
  2. You have been chosen by your organisation to participate in the program.
  3. You are currently leading a team or have been identified by your organisation as a future leader.
  4. You believe there are still things you can learn about yourself and about leading others.

The first workshops will start before the end of March 2022 (the rapid rise in Covid 19 cases has meant we have had to adopt a wait and see strategy before finalising the calendar) for both the South and the North..  Workshops will be seperated by a 6 to 8 week period to minimise disruption and maximise impact and will be supported by up to two virtual sessions to help individuals with assessments, facilitate and encourage networking and the sharing of ideas and experiences.

Workshops will start at 9:30 am and finish at 4:00pm.

This is yet to be decided.  You will be informed of the venue well before the workshop.  In the past, we have used locations such as Clarence on the Bay and the Hobart Function and Conference Centre to run workshops.


Clarence on the Bay

All workshop fees will be covered through a combination of Skills Fund funding and fees charged to the participating organisations.  There is no charge to participating students.

As this course is Free to participating students, places are limited and subject to approval by your organisation and GlobalNet Academy.

You should only register if you are prepared to commit to attending the two (2) workshops AND completing your assessments. 

There are no entry requirements to the course, except to qualify as detailed in our Qualifying for this course section.

Workshop 1: Understanding Self & Communication

Overview

Learn how to understand and appreciate your own emotions and the emotional triggers of others in the workplace. We explore effective communication techniques.and inclusive and interpersonal communication. Learn how to adapt your communication, give and receive feedback in the workplace to enhance your ability to communicate with influence.

Outcomes:

  • An understanding of your own emotions and triggers and the impacts these can have on others.
  • An understanding of how to apply emotional intelligence principles in the workplace.
  • Being able to apply emotional intelligence techniques that support flexibility and consideration of others and reduce stress.
  • Being able to apply effective interpersonal communication techniques that support inclusivity.
  • Being able to apply problem solving techniques to reduce communication barriers.
  • Being able to apply effective feedback techniques that encourage participation and engagement.

Underpinning Units of Competency

Workshop 2: Leading Effective Teams

Overview

Leading a team can be challenging. Team members all need to be working cohesively and heading in the same direction. Learn how to motivate, mentor, coach and develop your team to get the best out of them. Apply effective planning, communication and feedback techniques to better support your team to achieve business goals and objectives, increasing the productivity, effectiveness and well-being of your team.

Outcomes:

  • Learn how to communicate more effectively to help teams better understand responsibilities, manage conflict, give and receive feedback and improve workplace behaviours.
  • Understand brainstorming, problem-solving, coaching and mentoring techniqes to support and develop teams and individuals.
  • Learn how to effectively allocate tasks and responsibilities necessary to achieving workplace goals and objectives.
  • Understand how to plan for contingencies, measure performance and implement action plans to increase productivity and team well-being.

Underpinning Units of Competency

Where do these units come from?

The units in these workshops have been taken from the BSB40520 Certificate IV in Leadership and Management qualification.  If you successfully complete these units, you can count them towards obtaining a full Certificate IV in Leadership and Management if you undertake further training in that qualification in the future.

Workshop 1: Respectful Relationships

Learn how to understand and appreciate your own emotions and the emotional triggers of others in the workplace. We explore the role of emotional intelligence in developing and maintaining effective relationships in the workplace, how to apply emotional intelligence tools and techniques to help you and your team, and understand the importance of feedback, goals, objectives, clarity and diversity to encourage inclusivity and cohesiveness.

Outcomes:

  • An understanding of your own emotions and triggers and the impacts these can have on others.
  • An understanding of how to apply emotional intelligence principles in the workplace.
  • Being able to apply emotional intelligence techniques that support flexibility and consideration of others and reduce stress.
  • Being able to identify and develop processes that facilitate effective workplace relationships.
  • Understand and apply problem solving and conflict management techniques to encourage inclusivity and communication.
  • Being able to apply effective feedback techniques that encourage participation and engagement.

Underpinning Units of Competency

Workshop 2: Communicative Teams

Overview

Leading a team can be challenging. This workshop explores the skills you need to be able to negotiate and persuade effectively, lead effective meetings, give and receive feedback, present topics effectively, help others take responsibility for their actions and support team members to resolve problems. Learn valuable techniques to manage a team, communicate with influence and keep everyone headed in the same direction.

Outcomes:

  • Learn how to communicate more effectively to help teams better understand responsibilities, manage conflict, give and receive feedback and take a more active role in achieving goals and objectives.
  • Learn techniques to negotiate and persuade others effectively and respectfully.
  • Understand how to prepare for and deliver presentations.
  • Learn how to develop performance plans and hold team members accountable to their reponsibilities.
  • Understand the power of role modelling expected behaviours, rewarding and recognising others to support and effective team.

Underpinning Units of Competency

Where do these units come from?

The units in these workshops have been taken from the BSB50420 – Diploma of Leadership and Management qualification.  If you successfully complete these units, you can count them towards obtaining a full Diploma in Leadership and Management if you undertake further training in that qualification in the future.

Each of the units in the workshops may include two or more of the following types of assessments:

  • Short written answers to questions – question and answer style testing (can be completed online in your own time).
  • Projects – group or individual, may be practical or research based.
  • Assignments – research topic and provide a written response.
  • Demonstration – you will be observed doing tasks.
  • If required, other assessment methods may be used for students (eg verbal tests instead of short written tests).
  • Testimonials from work placement supervisor.
  • Photographic and other media evidence.

We will provide you with the information about the assessment at the commencement of the workshops.

You will be required to practice what you have learned in your workplace and to complete the practical assessments after the workshops.  We recommend that you set aside at least an additional day per workshop in order to complete your assessments.  Many assessments can be done over time and we encourage students to use the assessments as practical tools in their workplace in order to develop their competence.  You should negotiate with your supervisor about the time you may need to complete assessments.

You will only need to bring a pen and your own lunch.  Morning tea and tea and coffee will be provided.

At a Glance

Download the Leading Teams Flyer

Qualification

Selected units from the BSB40520 Certificate IV in Leadership and Management

Download the Leading Intelligently Flyer

Qualification

Selected units from the BSB50420 Diploma of Leadership and Management

Delivery

A tailored set of two (2) workshops, delivered and implemented in a highly impactful program to selected leaders. seperated by a 6 to 8 week period to minimise disruption and maximise impact. Both workshops will be supported by up to two virtual sessions to help individuals with assessments, facilitate and encourage networking and the sharing of ideas and experiences.

Cost:

Sponsored by organisations and Skills Fund Funding.

Intended for

  • Leading Teams: Front-Line Managers and Supervisors – Reporting to a manager / supervisor and responsible for front-line teams, but not responsible for policy development or review.
  • Leading Intelligently: Managers currently responsible for a team and having input into policy development and or review.

Certification

  • You will be issued a Statement of Attainment if you complete one or more units of competence in this course.
Contact Us

Enrol Now


 

YOUR ENROLMENT APPLICATION

This online form is your enrolment application. By completing this online form, you are REQUESTING enrolment into one of our courses. Enrolment is not guaranteed and may be subject to an interview or to other pre-requisites.  GlobalNet Academy reserves the right, in our absolute discretion, to refuse entry to any of our courses on any grounds.

Enrolment into your chosen course is generally by application AND interview.   Unless we believe that there are some very obvious reasons why you should not be part of the course, you will generally be successful UNLESS the course is over‐subscribed.  If this is the case, we will choose the best applicants.  If you are successful, your enrolment application will become the basis of your enrolment.

WHY WE ASK SO MANY QUESTIONS

We need to ask a number of different questions for our reporting obligations to State and National Regulatory bodies.  We trust that the form will be straight forward and easy to complete.  We appreciate your patience in completing it.

YOU WILL NEED A UNIQUE STUDENT IDENTIFIER (USI)

In order to complete this form, you will need to have a Unique Student Identifier.   A Unique Student Identifier (or USI) is a reference number made up of 10 numbers and letters that:

  • creates a secure online record of your recognised training and qualifications gained in Australia, even from different training organisations
  • will give you access to your training records and transcripts
  • can be accessed online, anytime and anywhere
  • is free and easy to create and
  • stays with you for life

Your can read more about what a Unique Student Identifer is here: https://www.usi.gov.au/about.   If you do not have a USI, you will need to register online with the government to obtain one. The process is free, confidential and quick. You can create a USI here: https://www.usi.gov.au/students.

DO I HAVE TO ANSWER ALL THE QUESTIONS?

Many of the question fields are mandatory and you will be required to enter information into these fields.  You can tell if a questions is mandatory if it has an asterix (*) next to it.  We treat your information confidentially so any information that you provide to us will NEVER be divulged to third parties unless we have your permission to do so OR we are required by law to do so.

If you have a mobile phone number, we ask that you provide this as well.  We often contact students by email AND by text message so having your mobile phone number allows us to contact you quickly and easily.

INFORMATION WE SHARE ABOUT YOUR ENROLMENT

We are required by law to share some of your enrolment information with state and federal governments for reporting purposes.  You can read more about what we share and why here: https://globalnetacademy.edu.au/information-we-share-about-your-training/

COMPLETING THE ENROLMENT FORM

READ THIS FIRST:

  1. Qualification Level: Please choose the EITHER the Certificate IV in Leadership and Management if you are doing the Leading Teams course OR the Diploma of Leadership and Management if you are doing the Leading Intelligently course from the qualification selection below.  NOTE THAT IT CAN TAKE A FEW SECONDS FOR THE COURSE SELECTION TO BE AVAILABLE.
  2. Course: choose the course that you are enrolling in from the Course selection

Please check that

  • You have a USI (see above for details on getting a USI)
  • You answer all the questions with an asterix (*) 
  • You agree to the terms and conditions at the bottom of the form
Profile Data
Media Authority

We may from time to time take photos or images of people in our courses and use those for education and marketing purposes in both digital and paper format. In most cases these will be images of you taking part in a course or being part of a group. To do this, we ask that you authorise GlobalNet Academy to use your picture, portrait or photograph in all forms of media including electronic media for any lawful advertising or promotion. We understand that you can revoke this authority at any time by contacting us in writing and revoking the authority.

Contact Details

Please provide us with an alternative email address if you have one. For example, if you have used your work email address as your primary email address, please add your personal one here. This helps us contact you if you leave your employment, such as to be able to send you your certificate.

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VET Related Details

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Response to the question "How well do you speak English?". Only applies if the English is not the participant's primary language.

Please let us know if you require help with speaking, writing or reading English

If you are attending another School or Institution, please let us know

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Please let us know if you have any disabilities

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Participant Identifiers

The Unique Student Identifier (USI) uniquely identifies an individual who accesses vocational education and training over his or her lifetime.

In order to participate in any accredited training, you must have a USI.

Must be 10 digits in length and consist of only capital letters and numbers, excluding I, 1, 0 and O

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