About The Course
This one-day short course introduces participants to emotional intelligence, with an emphasis on the practical application of emotional intelligence in the workplace. Participants will learn the underpinning theories of emotional intelligence, how to apply the components of EQ to understand, control, and express their emotions, resulting in a better ability to manage stress and conflict and improve their ability to be resilient and optimistic.
Face to Face
This course is suitable for anyone working with others in teams of any size who wants to understand what Emotional Intelligence is and how they can improve their own emotional intelligence and support others to develop their emotional intelligence as well.
Learn how to identify emotional triggers
Learn how to better manage emotionally charged situations
Learn how to better use empathy and active listening skills to improve colleague and customer interactions
What will happen when you submit your expression of interest?
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Register Your Interest