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Emotional
Intelligence
ONE DAY WORKSHOP
bACK tO COURSES

About The Course

This one-day short course introduces participants to emotional intelligence, with an emphasis on the practical application of emotional intelligence in the workplace. Participants will learn the underpinning theories of emotional intelligence, how to apply the components of EQ to understand, control, and express their emotions, resulting in a better ability to manage stress and conflict and improve their ability to be resilient and optimistic.

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One Day

$299

Face to Face

Target Audience

This course is suitable for anyone working with others in teams of any size who wants to understand what Emotional Intelligence is and how they can improve their own emotional intelligence and support others to develop their emotional intelligence as well.

Workshop Highlights

  • Leadership and emotional intelligence
  • Models of emotional intelligence
  • The science of improving emotional intelligence
  • Understanding and managing emotions
  • EQ and interpersonal skills
  • Empathy

Workshop Outcomes

1

Learn how to identify emotional triggers

2

Learn how to better manage emotionally charged situations

3

Learn how to better use empathy and active listening skills to improve colleague and customer interactions

  • When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion
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Download The Emotional Intelligence Brochure

What will happen when you submit your expression of interest?

  • You will receive an email confirming your expression of interest. That email will identify your participants and the workshop they are booked into, and, for short courses, how much the total fee will be.
  • For short courses, we will send you an invoice with the workshop fee. For skill sets, we will contact you to discuss the next steps.
  • Once we have received your payment or confirmed your eligibility for funding support, we will confirm your participants' enrolment into the workshop.
  • We will send your participants workshop(s) reminders, including calendar invites so that they can easily add the workshop to their calendar.
  • Once the workshop / module is concluded, each participant will receive a certificate of attendance or Statement of attainment as appropriate.

If you have any questions about this process, or if something breaks (such as you don’t receive one of the emails that we mention above), please reach out to us at team@globalnetacademy.edu.au so we can help

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