Employer satisfaction survey


Quality Indicators Survey


  • Please tell us about the training provided by GlobalNet Academy. Your feedback will play an important role in developing the quality of our training. In this questionnaire, the term ‘training’ refers to learning experiences provided by the training organisation. Please provide one response to each item on the form. Please choose NA if the statement does not apply.

  • Please enter either a land line or mobile phone number. If you enter a mobile number, please enter the 04 as the area code
  • Strongly disagreeDisagreeNeutralAgreeStrongly agreeNA
    Trainers were effective in their teaching
    Trainers had good knowledge and experience of the industry
    Trainers were able to relate material to the workplace
    Overall, we are satisfied with the training
    We would recommend the training to others
    Assessments were based on realistic activities
    The training organisation gave appropriate recognition of existing knowledge and skills
    Assessment was at an appropriate standard
    The training focused on relevant skills
    The training prepared employees well for work
    The training had a good mix of theory and practice
    We would recommend the training organisation to others
    The training was an effective investment
    The training reflected current practice
    The training was effectively integrated into our organisation
    Our employees gained the skills they needed from this training
    The training has helped our employees work with people
    The training helped employees identify how to build on their current knowledge and skills
    Our employees gained the knowledge they needed from this training
    The training prepared our employees for the demands of work
    The training used up-to-date equipment, facilities and materials
    The training resources were appropriate for learner needs
    Training resources and equipment were in good condition
    The training organisation acted on feedback from employers
    The training organisation developed customised programs
    The way employees were assessed was a fair test of their skills and knowledge
    The training organisation was flexible enough to meet our needs
    The training organisation dealt satisfactorily with any issues or complaints
    The training organisation provided good support for workplace training and assessment
    The training organisation clearly explained what was expected from employers