Foundational Leadership

1 %
of people will quit their job to get away from a bad manager.
1 %
of Businesses say its important to develop leaders at every level.
1 %
of people say leadership training is valuable and important for their job.

“Get the right people. Then no matter what all else you might do wrong after that, the people will save you. That’s what management is all about.”

Whether you are a business or an individual, studies show that investing in leadership training provides a significant return on investment including: increased staff retention, improved productivity, increased skill and knowledge relevance, improved adaptability and higher employability and promotion opportunities.

75% of people quit their job to get away from their manager at some point in their career.  Having a bad manager is often a one-two punch: Employees feel miserable while at work, and that misery follows them home, compounding their stress and putting their well-being in peril.

Our Tasmanian face to face workshops in BSB40520 Certificate IV in Leadership and Managment can help businesses and individuals:

  • Develop skills in effective communication.
  • Motivate and engage themselves and others.
  • Foster a culture of clear accountability.
  • Drive outcomes, tackle adversity, develop problem solving skills and overcome resistance.
  • Develop skills in prioritisation, planning, evaluation and reporting to drive performance and achievement.

We're Different. We try harder!

It’s true.  We do try harder!  And we do want to stand out from the rest!  Our Tasmanian based BSB40520 Certificate IV in Leadership and Management qualification doesn’t use off the shelf, mass produced books and assessment tools that have no context or meaning to learners.  We combine face to face training, workplace visits, on the job training and self paced learning to give participants the very best training we can.

Face to face workshops means that we actually do training!  We don’t just give learners a workbook and then leave it up to them.  We assess participants using practical and relevant assessment tools that are designed to assess actual skills needed in the workplace.

What makes us valuable to you? We actually train people in the skills they need to be better at their job.  This means people get things done faster, more effectively and save money in the process.  We give people the skills to adapt and change as the business does.

Want to keep staff and have them more engaged, committed and enthusiastic about your business?  Invest in your leaders at every level of your organisation.  Make sure your leaders are committed to getting the best from their teams through great communication, managing performance, developing and training others, setting and achieving targets, role modelling the behaviours you want all the while keeping an eye on the bottom line.

  • Inspirational Leadership
  • Budget Mastery
  • Communicate Effectively
  • Leading Teams
  • Customer Centricity

practice face to face training Workshop Clusters

Units in our BSB40520 Certificate IV in Leadership and Management are clustered together in workshops so that leaners learn in a more holistic way.  This makes the training and assessment process more relevant, less repetitive and less time consuming, allowing learners to focus on developing important skills across units and contexts.

face to face workshops Overviews, Outcomes & Units

We use practical examples, interactive games and individual and team activities to teach important leadership skills to participants.

  • Inspirational Leadership
  • Workshop Overview

    Identify the foundational expectations and requirements of being an effective business leader and manager. Self-evaluate your current capability to determine your development journey as you progress through this high-level leadership development program. Establish priorities and action plans to ensure you walk away with clarity and focus to continue to make an impact in your career.

    Workshop outcomes

    • What it means to be a leader – characteristics and behaviours of leaders
    • Modelling, measuring and managing performance
    • Decision-making models
    • Practical Time and Task management
    • Developing others
    • Coping with change

    Workshop units

    • BSBLDR411 Demonstrate leadership in the workplace (Core)
    • BSBPEF402 Develop personal work priorities (Elective Group A)
  • Budget Mastery
  • Workshop Overview

    You can never learn enough about business and financial literacy in your career. Your financial awareness will impact the way you make decisions, prioritise goals, lead your teams and achieve your own targets. Let us take your career to another level through this ‘business school’ workshop!

    Workshop outcomes

    • The building blocks of business profitability: revenue, profit and cash
    • Understanding the bottom line(s)
    • Analysing and forecasting for success
    • Inventory and stock: bottom line implications
    • Operational budgeting: what to do and when
    • Helping others understand the importance of the bottom line
    • Accountability: budgeting, reconciling and reporting

    Workshop units

    • FNSACC412 Prepare Operational Budgets (Imported unit)
    • BSBOPS405 Organise Business Meetings (Elective Group B)
  • Communicating Effectively
  • Workshop Overview

    The ability to understand others and what makes them tick is an incredible leadership capability. Learn how to adapt your communication techniques to enhance your ability to communicate with influence. This workshop focuses on how to communicate confidently and effectively to get things done.

    Workshop outcomes

    • Understanding individual accountability when communicating with others
    • Identifying target audience differences and needs
    • Adapting communication to suit audience
    • Helping others in your team communicate better
    • Deeper understanding of EQ in leadership and communication
    • Identifying barriers to communication and conflict drivers
    • Implementing strategies to improve communication at work

    Workshop units

    • BSBLDR412 Communicate effectively as a workplace leader (Elective Group A)
    • BSBXCM401 Apply communication strategies in the workplace (Core)
  • Leading Teams
  • Workshop Overview

    Learning to lead and work with others is a critical skill for any manager. Learn different skills and approaches to your role in this workshop to work more effectively with others. Explore the communication framework and walk away with clear focus on how to work with others effectively.

    Workshop outcomes

    • The neccessity for effective workplace relationships.
    • Building trust and confidence in others.
    • Helping the team achieve goals and objectives.
    • A better understanding of team dynamics.
    • Strategies to support team members to develop themselves.
    • Strategies to manage workplace conflict.
    • Improved negotiation skills

    Workshop units

    • BSBLDR413 Lead effective workplace relationships (Core)
    • BSBLDR414 Lead team effectiveness (Elective Group A)
    • BSBXTW401 Lead and facilitate a team (Core)
  • Customer Centricity
  • Workshop Overview

    Understanding the business and how to be an effective leader will establish the foundations for you to deliver value to your customers. This workshop breaks down your value proposition and explores how you can methodically implement processes to plan, implement and review, thereby enhancing the customer experiences to improve culture, sales, margins and profit.

    Workshop outcomes

    • Making the customer the focus.
    • Understanding what customer service standards are.
    • Embedding a service centred culture
    • How to develop and implement an operational plan to improve performance.
    • How to identify and treat operational risks.

    workshop Units

    • BSBOPS402 Coordinate business operational plans (Core)
    • SIRXCEG004 Create a customer-centric culture (Elective Group B)
    • BSBOPS403 Apply business risk management processes (Elective Group A)

Workshop Overview

Identify the foundational expectations and requirements of being an effective business leader and manager. Self-evaluate your current capability to determine your development journey as you progress through this high-level leadership development program. Establish priorities and action plans to ensure you walk away with clarity and focus to continue to make an impact in your career.

Workshop outcomes

  • What it means to be a leader – characteristics and behaviours of leaders
  • Modelling, measuring and managing performance
  • Decision-making models
  • Practical Time and Task management
  • Developing others
  • Coping with change

Workshop units

  • BSBLDR411 Demonstrate leadership in the workplace (Core)
  • BSBPEF402 Develop personal work priorities (Elective Group A)

Workshop Overview

You can never learn enough about business and financial literacy in your career. Your financial awareness will impact the way you make decisions, prioritise goals, lead your teams and achieve your own targets. Let us take your career to another level through this ‘business school’ workshop!

Workshop outcomes

  • The building blocks of business profitability: revenue, profit and cash
  • Understanding the bottom line(s)
  • Analysing and forecasting for success
  • Inventory and stock: bottom line implications
  • Operational budgeting: what to do and when
  • Helping others understand the importance of the bottom line
  • Accountability: budgeting, reconciling and reporting

Workshop units

  • FNSACC412 Prepare Operational Budgets (Imported unit)
  • BSBOPS405 Organise Business Meetings (Elective Group B)

Workshop Overview

The ability to understand others and what makes them tick is an incredible leadership capability. Learn how to adapt your communication techniques to enhance your ability to communicate with influence. This workshop focuses on how to communicate confidently and effectively to get things done.

Workshop outcomes

  • Understanding individual accountability when communicating with others
  • Identifying target audience differences and needs
  • Adapting communication to suit audience
  • Helping others in your team communicate better
  • Deeper understanding of EQ in leadership and communication
  • Identifying barriers to communication and conflict drivers
  • Implementing strategies to improve communication at work

Workshop units

  • BSBLDR412 Communicate effectively as a workplace leader (Elective Group A)
  • BSBXCM401 Apply communication strategies in the workplace (Core)

Workshop Overview

Learning to lead and work with others is a critical skill for any manager. Learn different skills and approaches to your role in this workshop to work more effectively with others. Explore the communication framework and walk away with clear focus on how to work with others effectively.

Workshop outcomes

  • The neccessity for effective workplace relationships.
  • Building trust and confidence in others.
  • Helping the team achieve goals and objectives.
  • A better understanding of team dynamics.
  • Strategies to support team members to develop themselves.
  • Strategies to manage workplace conflict.
  • Improved negotiation skills

Workshop units

  • BSBLDR413 Lead effective workplace relationships (Core)
  • BSBLDR414 Lead team effectiveness (Elective Group A)
  • BSBXTW401 Lead and facilitate a team (Core)

Workshop Overview

Understanding the business and how to be an effective leader will establish the foundations for you to deliver value to your customers. This workshop breaks down your value proposition and explores how you can methodically implement processes to plan, implement and review, thereby enhancing the customer experiences to improve culture, sales, margins and profit.

Workshop outcomes

  • Making the customer the focus.
  • Understanding what customer service standards are.
  • Embedding a service centred culture
  • How to develop and implement an operational plan to improve performance.
  • How to identify and treat operational risks.

workshop Units

  • BSBOPS402 Coordinate business operational plans (Core)
  • SIRXCEG004 Create a customer-centric culture (Elective Group B)
  • BSBOPS403 Apply business risk management processes (Elective Group A)

the fine print

Click on each of the headings below to read more about our Tasmanian BSB40520 Certificate IV in Leadership and Management qualification.  Of course, if you have any questions, you are welcome to call or email us using the details at the bottom of the page, or just send us a message using the form on our contact page.

Our BSB40520 Certificate IV in Leadership and Management is perfect those who are relatively new to their management role or for those who want to get a formal qualification which recognises their existing skills.

This qualification is best suited to frontline managers and team leaders in almost any business.  People in these roles will need to supervise or manage others, monitor performance, provide support and coaching, resolve problems and plan work for themself as well as others.

These are all skills you that this qualification can help people learn.

  • This qualification forms a solid foundation for developing soft skills, particularly for individuals who have good technical skills and now find themselves needing to learn soft skills. 
  • The BSB40520 Certificate IV in Leadership and Management is a great qualification upon which to base your lifelong learning.
  • If you wanted to continue developing your skills and career after the completion of this qualification, two units of competency from this course can be used towards GlobalNet Academy’s BSB50420 Diploma in Leadership and Management

This qualification may attract funding support.

Below are the costs for our BSB40520 Certificate IV in Leadership and Management Course.   Take a look out our Return on Investment Calculator to find out why investing in our leadership and management program makes so much sense.

Government Incentives

If you live and work in Tasmania, you may be eligible for  subsidised training supported through the Apprentice and Trainee Training Fund (User Choice) subsidy system offered by the Tasmanian Government.  This funding opportunity is available by being employed either part time or full time. Talk to us now to find out more about whether you are eligible or not.

Subsidised tuition fees

  • Total Course Fee: $3978
    • $1460 Employer “Gap” Fee.  This includes a non refundable $500 administration fee. Payment options are available.
    • $2518 Subsidy payment from the Tasmanian Government.

Full Fee Paying tuition fees

  • Total Course Fee: $3578
  • Payable in 5 equal installments.
    • This includes a non refundable $500 administration fee.

This course is a face to face course, supported by online resources.  The primary method of training delivery is face to face.

We will supply you with

  • Access to friendly staff.
  • Workshop booklets for each workshop.
  • Assessment guides and instructions.
  • Comprehensive resources through our student portal.
  • Pens & notepads.
  • Ongoing support as and when you need it.

Each unit in this course will have a set of assessments that you must complete in order to demonstrate your knowledge and skills to the standard required.  These will consist of a combination of

  • Practical workplace activities
  • Simulated case studies
  • Short answer questions
  • Third party testimonials
  • Observations carried out by your assessor

We may also include other assessment activities depending on your individual needs.

There are no specific qualification pre-requisites for this course, however to ensure that individuals get the most out of the course, we require the following:

  • You must be in a supervisor or management role or be able to simulate it within your workplace in order to participate in this course.
  • You are over 18 years of age
  • You have a minimum of 11 years of schooling, or a Certificate III level qualification, or at least 4 years equivalent work experience
  • You have a professional working proficiency in English
  • You are able to access and use technology to create business documents
Language Literacy and Numeracy (LLN) Survey
  • If this is your first GlobalNet Academy course, you will be required to complete a Language Literacy and Numeracy (LLN) survey to provide us with an understanding of your level of literacy and numeracy.
  • Based on the outcome of the survey, we may contact you to discuss options that will best suit your individual learning needs. If literacy support is required, additional costs may be incurred.
  • Our trainers can provide extra support as needed to help you in understanding the course material or assessments.  Trainers are are available via telephone, email, or group sessions.
  • If you are wanting to talk to your trainer over the phone, please endeavour to make an appointment wherever possible.
  • Two-hour group sessions are run regularly using Microsoft Teams. You can attend as many times as you need.  RSVPs are essential.

Please refer to our Policies and Procedures page for our policies on refunds, assessment, privacy and other inportant information you should know before applying for a course with GlobalNet Academy.

Monday – Thursday 8am – 4pm

Friday by appointment only

Phone: (03) 6234 5794