Student Portal
Managing
Performance
ONE DAY WORKSHOP
bACK tO COURSES

About The Course

This one-day short course teaches participants how to create standards, manage expectations, and hold people accountable, so they may become a more effective manager of people. This workshop will explore how you can establish a culture of performance by using effective performance techniques and systems, feedback, and communication. Learn how to set benchmarks and KPIs, and support others through coaching and mentoring to reduce the risk and cost of poor performance.

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One Day

$299

Face to Face

Target Audience

This course is suitable for team leaders, supervisors and staff in the private, public and non-profit sectors who need to manage the performance of others.

Workshop Highlights

  • Understanding what performance is
  • Setting standards, targets and KPI's
  • Accountability and feedback
  • Monitoring performance
  • Giving and receiving feedback
  • Managing performance and the law

Workshop Outcomes

1

Learn how to create goals and KPI’s

2

Learn how to create development and performance plans

3

Learn how set, manage and report accountabilities

4

Learn how to give effective feedback

  • When performance is measured, performance improves. When performance is measured and reported, the rate of improvement accelerates
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Download The Managing Performance Brochure

What will happen when you submit your expression of interest?

  • You will receive an email confirming your expression of interest. That email will identify your participants and the workshop they are booked into, and, for short courses, how much the total fee will be.
  • For short courses, we will send you an invoice with the workshop fee. For skill sets, we will contact you to discuss the next steps.
  • Once we have received your payment or confirmed your eligibility for funding support, we will confirm your participants' enrolment into the workshop.
  • We will send your participants workshop(s) reminders, including calendar invites so that they can easily add the workshop to their calendar.
  • Once the workshop / module is concluded, each participant will receive a certificate of attendance or Statement of attainment as appropriate.

If you have any questions about this process, or if something breaks (such as you don’t receive one of the emails that we mention above), please reach out to us at team@globalnetacademy.edu.au so we can help

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