Our policies

We take the welfare and wellbeing of our employees, clients and students seriously. This policy outlines our procedures for employees and contractors who remain in our workplace (including training venues that we lease or hire), or who are required to return to the workplace due to operational requirements during the COVID-19 pandemic. This policy represents our approach to dealing with

Your personal information (including the personal information contained on this enrolment form), may be used or disclosed by GlobalNet Academy for statistical, administrative, regulatory and research purposes.

GlobalNet Academy supports the rights of all people to work and train in an environment free from harassment. We consider all forms of discrimination and sexual harassment unacceptable. All people engaged with GlobalNet Academy are required to adhere to this policy.

This procedure outlines the process for reporting an incident that occurs while training.

GlobalNet actively engages in obtaining, reviewing and addressing client and student feedback and complaints. By having a fair and transparent mechanism for handing issues and/or complaints, we can continually improve our courses so that the best outcomes are possible for participants.

The purpose of this policy is to affirm the commitment of GlobalNet to the ongoing process of quality improvement. Opportunities for continuous improvement can be identified from varied sources.

GlobalNet endeavours to provide a supportive learning environment free from all forms of discrimination and harassment.

GlobalNet markets and advertises its products and services in an ethical manner.

The purpose of this policy is to ensure individual privacy to students and clients whilst providing access to relevant information and records as well as the transparency of business practices.

This is GlobalNet Academy’s fees and refunds policy

This policy applies to Nationally Recognised Training delivered by GlobalNet. Consultancy and Non Nationally Recognised Training services are outside the scope of this policy. Training Materials GlobalNet will source training materials from a variety of sources, including Developing its own and providing this to its trainers Requesting that trainers develop materials for GlobalNet Purchasing commercially developed materials and then customising

GlobalNet may provide a range of information technology facilities to assist staff members and students conduct authorised academic and administrative pursuits. GlobalNet depends on reliable and effective information technology facilities for its academic and administrative functions. GlobalNet expects that each user be aware of the contents of this document. Where any information technology facility is subject to further guidelines, approved by

Purpose The purpose of this policy is to provide guidance to trainers to assist them in minimising plagiarism and in managing it in a consistent and equitable manner and to manage plagiarism appropriately for the protection of GlobalNet’s reputation and standards for current and future students. Definitions GlobalNet: GlobalNet Pty Ltd or GlobalNet ICT Pty Ltd trading as GlobalNet Academy

This policy defines the conditions under which an employee, contractor, vendor or other person may access and use the Internet via a company’s private network. This policy contains the following sections: Introduction Usage Threats Internet Services Usage Policies Internal Usage Coverage Acknowledgement Form GlobalNet’s computer network allows access to resources and services through Internet connectivity. This document formally defines our official

GlobalNet will ensure any and all Certificates, Qualifications and Statements of Attainment are issued in accordance with the requirements of the Australian Qualifications Framework Guide, State Training Authority and/or the requirements of the relevant Training Package or accredited course. When a student has attained the level of competence required by a unit, a certificate and/or statement will be issued by the us.

Recognition of Prior Learning GlobalNet appreciates that students may come to us with varied backgrounds and different vocational experience.  Every student will be afforded the opportunity to gain recognition for their work experience.  This is called the recognition of prior learning. Where students seek recognition towards a unit or qualification and feel that they can demonstrate evidence of competence, we will assist them, wherever possible,

This policy applies to all GlobalNet and its employees and contractors, who may create, modify or destroy GlobalNet student and organisational documents.

GlobalNet is committed to protecting the health, safety and welfare of all employees, contractors and visitors who are at, or who may be affected by, its work sites.  A person’s safety is not negotiable and all employees are responsible for their own health and safety and the health and safety of others including colleagues, contractors and visitors in the workplace.

GlobalNet will transition to a new training package within 12 months of the new training package being released. Scope This policy applies to any accredited training that GlobalNet delivers but does not apply to any non-accredited training that GlobalNet provides. Monitoring of Training packages GlobalNet will monitor http://www.training.gov.au so that it becomes aware as soon as a new training package is released. Period of

GlobalNet is committed to undertaking effective and proactive validation and moderation of its assessment tools and practices.