GlobalNet is committed to undertaking effective and proactive validation and moderation of its assessment tools and practices against the relevant competency standard/s to ensure the validity, reliability, fairness and flexibility of their:
- assessment tools – including RPL
- assessment methods
- assessment procedures
- assessment decisions and outcomes
This policy applies to any accredited training that GlobalNet delivers but does NOT apply to any non-accredited training delivered by GlobalNet.
Assessment: The process of collecting evidence and making judgements on whether competency has been achieved, to confirm that an individual can perform to the standard expected in the workplace, as expressed by the relevant endorsed industry/enterprise competency standards of a Training Package or by the learning outcomes of an accredited course
Assessment tool (includes RPL): a means of collecting the evidence that assessors use to make judgements about whether students have achieved competency. An assessment tool includes the following components:
- the context and conditions for the assessment
- the tasks to be completed by the student
- an outline of the evidence to be gathered from the student
- the assessment criteria used to judge the quality of performance
- administration, recording and reporting requirements
External Parties: All people except those employed by GlobalNet to deliver and assess any units of competency from any of the qualifications in the Training Package or curriculum being validated/moderated are considered to be external parties
Moderation of assessment: the process of bringing assessment judgements into alignment. It is a process that ensures the same standards and the same decisions are applied to all assessment results within the same unit of competency.
Validation of Assessment: a quality review process that confirms the RTO’s assessment system can consistently produce valid assessment judgements. The process involves checking that the assessment tools produced valid, reliable, sufficient, current and authentic evidence. This evidence allows the RTO to make reasonable judgements about whether the requirements of the unit of competency (training product) have been met.
Why we undertake validation and moderation
Our validation process is designed to ensure that we are (and remain) compliant with the training package requirements that we are training and assessing against. Training packages change from time to time and this is one of the processes that helps us ensure that we are incorporating these changes
Everyone associated with our organisation should know why and how we validate. This makes our validation process transparent. The purpose, process and implications of validation and/or moderation should be transparent to all relevant stakeholders
Sampling of student files
We will use sampling methodology that is:
- large enough that the validation outcomes of the sample can be applied to the entire set of judgements (assessment completed by students)
- is taken randomly from the set of judgements (assessment completed by students) – use of ASQA’s validation sample size calculator
- is taken from completed assessment within a 6 month period prior to the validation
This will allow us to identify any systemic issues with assessment practices and decisions.
Our validation process will educate trainers and assessors about what is required from the units and from the organisation therefore supporting the idea of continual learning
Our validation and moderation processes form an integral part of our assessment process. It helps us gather constructive feedback from those involved which leads to continuous improvement across the organisation.
Our validation process should reduce our margin of errors to acceptable levels which do not affect the over quality of the training or competence of the student.
Wherever possible we will involve outside individuals and organisations familiar with the industry and training packages so that we get an appreciation of how they approach the training and assessment of the training packages being validated
There are a few trigger points that can be used for validation. GlobalNet may use one or more of these to validate our training and assessment practices.
All validation feedback is recorded and actioned in GlobalNet’s Continuous Improvement Register.
Before a course
Where we validate before training and assessment takes place, we will focus on:
- the interpretation of the unit(s) of competency
- the development of a common understanding of the standard to be achieved, what the competent person would look like
- the assessment strategy, the overall design of the assessment process, including types of assessments to be used, location, number of assessments
- our assessment tools and the evidence guides
- the benchmarks against which learner performance is to be assessed
Prior to implementing a new assessment tool, we will undertake a review of the assessment tools by a validation panel to confirm the content of the tool is correct and meets the requirements of the unit of competency. The panel will include at least one person from industry and be made up of people who collectively hold:
- vocational competencies and current industry skills relevant to the assessment being validated
- current knowledge and skills in vocational teaching and learning, and
- current the current training and assessment qualifications
During a course
Where we validate during a training and assessment phase (such as mid-way through the year), the process will focus on:
- the actual performance being undertaken by a student
- the assessment process and the role of the assessor
After a course
Where we validate after an assessment period (such as after the end of a year), we will focus on:
- the effectiveness of the assessment tool and the assessment process
- the standard of performance achieved
- the validity of the evidence collected
- reporting and record keeping
- the accuracy and consistency of the assessment
- judgements/ decisions that has been made (moderation)
GlobalNet has a five year validation schedule. All assessment tools will be validated at least once during the five year period. At least 50% of the assessment tools will be validated in the first 3 years of the schedule.
Moderation is one of our quality control processes which helps us ensure consistency of assessment between internal GlobalNet trainers and across RTO providers. When we moderate, we will generally do this after the assessment takes place and we focus on the judgements made by assessors to ensure that the same standards are applied to all assessment results within the same units, regardless of delivery mode or location.
If we access or share confidential information, we will always keep this information confidential to the validation process. This way, we do not unfairly identify assessors (i.e.. those who developed the assessment tools and/or made the judgements) and students (i.e. those whose evidence is submitted in the process). This allows us to focus on the quality of the assessment tools and the assessment judgements rather than the individuals involved